FAQ

How to get there

Ist es möglich, mit dem Wohnwagen/Wohnmobil zu einer Veranstaltung anzureisen und gibt es einen Stellplatz?

Die Anreise mit dem Wohnmobil ist möglich und Sie können dieses in der Regel im Bereich des Parkplatzes P3 abstellen. Die genaue Einweisung, wo Sie letztendlich parken, wird dann seitens der/des dort befindlichen Ordner/Sicherheitsdienstes vorgenommen. Eine Reservierung ist nicht erforderlich.Auf unseren Parkplätzen sind jedoch keine Installationsanlagen für Wasseranschlüsse etc. vorhanden.

Is it possible to use the public transportation system with the purchased tickets?

As of 01.06.2011 the entrance tickets are at the same time riding pass in short distance traffic.
 
For daytime events (like the tennis tournament):
This ticket serves as riding pass at the day of the event on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone as well as the Lower Saxonian track section of the "Haller Willem (local train)" (Osnabrück / Dissen / Bad Rothenfelde).
 
During evening events and further events (like concerts for ex.):
This entrance ticket serves as riding pass four hours before to four hours after the event on all busses, city railways and local trains (2. class) within the city of Bielefeld, the counties of Gütersloh, Herford, Lippe and Minden-Lübbecke and as well in the transition zone VOS-Plus of the "Sechser".

Entry

Is it permitted to bring cameras and video cameras along to the events?

On principle, it is prohibited to bring professional cameras and video cameras along. This mostly is due to explicit request of the organizer or the management of the respective artist.

In exceptional cases (TERRA WORTMANN OPEN, Sportevents) digital cameras (no professional equipment) fot personal use are permitted.

Proffessional equipment are cameras with interchangeable lens with a focal length above 50 mm, additional exchangeable lenses, camera bags and tripods.

How do the controls at the entrances take place?

At the entrances, all visitors are checked for prohibited items, in addition to the card control. This is done by body checking and under certain circumstances with metal detectors.

heristo-arena

What is the difference between the lower tier, the upper tier and the interior?

The lower tier of the arena is the original stadium, before it has been extended in 1993. The below stand comprises about 5.500 seats. The upper tier is the upper stand, subsequently installed together with the convertible roof on the lower tier. You can compare the seats there with the seats on the balcony of a theatre. You have to climb about 100 steps to reach the upper tier. The interior is the tennis court. Here, either a seating is set up for concerts or the standing room is located there.

Is there an elevator to get to the upper tier?

No, there is no elevator.

Can the arena be heated?

Yes, the arena may be heated. In 2005 a heating system has been installed with infrared emitters and windblockers. However, there still remain areas which can not be protected completely against draught, due to the open construction type of the arena.

Boxes-what is it?

The boxes are placed in front of the actual rows in the lower tier.
During the tennis tournament these are mostly sold as complete package as week- or weekend boxes incl. VIP-Catering.
For concerts, the boxes are available as standard entrance tickets. In blocks A, B and H however, these are preferentially sold in connection with the VIP packages.
The number of boxes is reduced during events taking place on the elevated sports floor (Handball, Volleyball...). Due to the floor foundation, the boxes at the longitudinal sides C and G cease to exist. Boxes then are only available at the short sides and in the corner blocks.
Almost all boxes comprise six seats. These are not numbered! In the box, you always can CHOOSE your seat FREELY!

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